While Alberta Blue Cross® administers a number of government-sponsored programs including the Coverage For Seniors Program and the Optical Assistance for Seniors Program, Alberta Blue Cross® is not involved in the administration of government-sponsored dental programs for low-income Albertans including the Dental Assistance for Seniors Program, and is not impacted by the data breach that was announced on August 10, 2023 by the Alberta Dental Service Corporation (ADSC).
Maintaining the security of our systems and networks is paramount for Alberta Blue Cross®. We have comprehensive measures in place to ensure the safety and integrity of our systems and data. We are committed to protecting the privacy of the information we are entrusted to hold on behalf of our customers, and have extensive measures in place to do so.
We encourage individuals who have coverage through the government-sponsored Dental Assistance for Seniors Program or other programs administered by either the Alberta Dental Service Corporation or Quikcard to contact the ADSC as their personal information and personal financial data may have been compromised by the ADSC data breach. This means that personal information previously provided to the ADSC could be used for identity theft, financial fraud or health insurance fraud.
According to the ADSC, more information is available on the ADSC web site at www.adsc.org/cyberincident and the ADSC has stated that it will have a call centre in place by Monday, August 14 with the contact number to be published on ADSC’s website. Those impacted by the Quikcard breach can find more information at www.quikcard.com/cyberincident/.
The Government of Alberta is encouraging anyone who has been affected by this breach to remain diligent and not provide information about themselves to telemarketers or to online services that they do not know or trust. The government suggests affected individuals may want to obtain credit monitoring and identity theft prevention services.